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Moving WordPress between hosting accounts on our servers

You can use the WordPress section of the hosting control panel to move or copy WordPress installations between different hosting accounts on our servers by following the steps below:

1. Open the Manage WordPress installations subsection in the control panel for the account with the original WordPress installation.

2. Find the WordPress installation in the list and click on the Edit Edit icon for it. This will take you to the management page for the WordPress installation.

3. Click on the Backup now button. This will generate a backup of your entire WordPress installation - the database and the files.

4. Download the backup to your local computer by clicking on the Download button.

Backup

5. Open the Import WordPress backup subsection in the control panel for the account where you wish to move/copy the WordPress installation.

6. Click on the grey area to select the backup file on your local computer. If the file size is bigger than 200 MB , you need to upload it to the server with FTP first, and then select the uploaded backup using the "or select an uploaded file" link.

Import

7. Select the Site URL of the new WordPress installation using the controls in the Select WordPress import destination section. A preview of the URL is shown below the controls. The controls are as follows:

Use HTTPS: Set the site to use HTTPS instead of HTTP. This is only possible if there is a valid certificate issued for the host.

Use WWW: Add www. prefix for the address.

Choose subdomain: Choose the subdomain from the list of the subdomains created on the account.

Choose domain: Choose the domain from the list of the parked and main domains on the account.

Choose directory: Choose a directory in the selected subdomain. Leave empty for the root of the domain/subdomain.

8. Click on the Import button. 

Depending on the size of the WordPress installation, the process might run in the background.

When you import WordPress from a backup, the tool performs the following actions:

  • Imports the files to the directory.
  • Creates a database and database user.
  • Imports the database structure and data to the database.
  • Changes the Site URL (WordPress Address) setting.
  • Changes the Home (Site Address) setting.
  • Performs search and replace in the database, replacing the address in the backup with the new address.

The usernames and passwords for the WordPress installation will remain the same.