WEB HOSTING SUPPORT NETWORK
     
 
SERVER MAINTENANCE AND UPGRADES SCHEDULE
2022/08/21
Duration: 180 min.
Starts at: 07:00 GMT
Ends at: 10:00 GMT
Status: Pending
Network maintenance in the US data centerThe engineers in the US data center have scheduled a network maintenance. The maintenance will occur as follows:

Maintenance start time: August 21, 2022, 03:00 EDТ
Maintenance end time: August 21, 2022, 06:00 ЕDТ

Although no service outage is expected, customers may experience brief packet loss or increased latency while the changes are carried out.
2022/08/13
Duration: 120 min.
Starts at: 07:00 GMT
Ends at: 09:00 GMT
Status: Completed
Software maintenance for all servers in the US data center Our system administrators scheduled a software maintenance for all servers in our data center in the USA.

The maintenance will occur as follows:

Maintenance start time: Aug 13, 2022, 03:00 EDT
Maintenance end time: Aug 13, 2022, 05:00 ЕDТ
Expected service outage: less than 5 minutes for each server.

The purpose of the maintenance is to perform a kernel upgrade. Each server will be rebooted. The reboot usually takes less than a minute, but we cannot rule out the possibility that it may take several minutes on some machines.
2022/08/12
Duration: 120 min.
Starts at: 20:00 GMT
Ends at: 22:00 GMT
Status: Completed
Software maintenance for all servers in the EU data center Our system administrators scheduled a software maintenance for all servers in our data center in the EU.

The maintenance will occur as follows:

Maintenance start time: Aug 12, 2022, 23:00 EEST
Maintenance end time: Aug 13, 2022, 01:00 EEST
Expected service outage: less than 5 minutes for each server.

The purpose of the maintenance is to perform a kernel upgrade. Each server will be rebooted. The reboot usually takes less than a minute, but we cannot rule out the possibility that it may take several minutes on some machines.
2022/08/12
Duration: 120 min.
Starts at: 19:00 GMT
Ends at: 21:00 GMT
Status: Completed
Software maintenance for all servers in the HK data center Our system administrators scheduled a software maintenance for all servers in our data center in Hong Kong.

The maintenance will occur as follows:

Maintenance start time: Aug 13, 2022, 03:00 HKT
Maintenance end time: Aug 13, 2022, 05:00 HKT
Expected service outage: less than 5 minutes for each server.

The purpose of the maintenance is to perform a kernel upgrade. Each server will be rebooted. The reboot usually takes less than a minute, but we cannot rule out the possibility that it may take several minutes on some machines.
2022/08/06
Duration: 120 min.
Starts at: 07:00 GMT
Ends at: 09:00 GMT
Status: Completed
Network maintenance of internal billing and support systemsOur system administrators have scheduled a network maintenance of the servers that host our core billing and support systems. This maintenance will affect the functionality of:

- the ticketing system at SureSupport.com,
- the Account Panel for partners and clients,
- the domain management interface at domains.suresupport.com,
- all order/renewal/upgrade/billing pages.

The maintenance will occur as follows:

Maintenance start time: August 6, 2022, 03:00 AM ЕDТ
Maintenance end time: August 6, 2022, 05:00 AM ЕDТ
Expected outage: up to 10 minutes in total
2022/08/03
Duration: 15 min.
Starts at: 08:00 GMT
Ends at: 08:15 GMT
Status: Completed
Scheduled Node.js updatesOur system administrators have scheduled an update of Node.js on all WebApps-enabled servers.

Current Node.js versions will be updated as follows:

14.19.3 → 14.20.0
16.15.1 → 16.16.0 (LTS)
18.4.0 → 18.7.0 (current)

The update will take place on August 3, 2022, at 04:00 EDT.

Although no service outage is expected, customers with Node.js projects are advised to check the status of their projects and whether they are working properly after the update.
2022/07/17
Duration: 180 min.
Starts at: 07:00 GMT
Ends at: 10:00 GMT
Status: Completed
Network maintenance in the US data centerThe engineers in the US data center have scheduled a network maintenance. The maintenance will occur as follows:

Maintenance start time: July 17, 2022, 03:00 EDТ
Maintenance end time: July 17, 2022, 06:00 ЕDТ

Although no service outage is expected, customers may experience brief packet loss or increased latency while the changes are carried out.
2022/07/16
Duration: 60 min.
Starts at: 07:00 GMT
Ends at: 08:00 GMT
Status: Completed
Software maintenance for servers in the US data centerOur system administrators scheduled a software maintenance for the following servers in our data center in the USA:

s461.sureserver.com
server300.com
server281.com
s435.sureserver.com
hoster905.com
s432.sureserver.com
s450.sureserver.com

The maintenance will occur as follows:

Maintenance start time: Jul 16, 2022, 03:00 AM EDT
Maintenance end time: Jul 16, 2022, 04:00 AM EDT
Expected service outage: less than 5 minutes for each server.

The purpose of the maintenance is to perform a kernel upgrade. Each server will be rebooted. The reboot usually takes less than a minute, but we cannot rule out the possibility that it may take several minutes on some machines.
2022/07/16
Duration: 180 min.
Starts at: 07:00 GMT
Ends at: 10:00 GMT
Status: Completed
Network maintenance in the US data centerThe engineers in the US data center have scheduled a network maintenance. The maintenance will occur as follows:

Maintenance start time: July 16, 2022, 03:00 EDТ
Maintenance end time: July 16, 2022, 06:00 ЕDТ

Although no service outage is expected, customers may experience brief packet loss or increased latency while the changes are carried out.
2022/07/09
Duration: 120 min.
Starts at: 20:00 GMT
Ends at: 22:00 GMT
Status: Completed
Software maintenance for servers in the European data centerOur system administrators scheduled a software maintenance for the following servers in our data center in Europe:

s801.sureserver.com
s802.sureserver.com
s803.sureserver.com

s1833.sureserver.com
s1881.sureserver.com
s1826.sureserver.com
s1837.sureserver.com
s1839.sureserver.com
s1838.sureserver.com
s1836.sureserver.com
s1825.sureserver.com
s1840.sureserver.com
s1885.sureserver.com
s1827.sureserver.com
s1882.sureserver.com
s1828.sureserver.com
s1832.sureserver.com
s1830.sureserver.com
s1823.sureserver.com
s1884.sureserver.com
s1829.sureserver.com
s1831.sureserver.com
s1834.sureserver.com
s1883.sureserver.com
s1821.sureserver.com
s1824.sureserver.com
s1835.sureserver.com
s1822.sureserver.com

The maintenance will occur as follows:

Maintenance start time: Jul 09, 2022, 23:00 ЕЕТ
Maintenance end time: Jul 10, 2022, 01:00 ЕЕТ
Expected service outage: less than 5 minutes for each server.

The purpose of the maintenance is to perform a kernel upgrade. Each server will be rebooted. The reboot usually takes less than a minute, but we cannot rule out the possibility that it may take several minutes on some machines.