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SERVER MAINTENANCE AND UPGRADES SCHEDULE
2019/09/24
Duration: 480 min.
Starts at: 01:00 GMT
Ends at: 09:00 GMT
Status: Pending
Network maintenance at the iAdvantage datacenter (Hong Kong) Our system administrators have scheduled a network maintenance that could affect the connectivity for all our servers at the iAdvantage datacenter (Hong Kong).

The maintenance will occur as follows:

Maintenance start time: September 24, 2019, 09:00 HKT
Maintenance end time: September 24, 2019, 17:00 HKT

Possible service outage: network disruptions and decreased access speeds are possible during the entire maintenance window.

The maintenance will affect our direct Internet routes to China.
2019/09/21
Duration: 120 min.
Starts at: 07:00 GMT
Ends at: 09:00 GMT
Status: Completed
Software maintenance for servers s999, s1001-s1220 (USA) Our system administrators will perform software maintenance on the following servers in the Cyxtera datacenter (USA):

s999.sureserver.com
s1001.sureserver.com - s1220.sureserver.com

The maintenance will occur as follows:

Maintenance start time: Sep 21, 2019, 03:00 EDT
Maintenance end time: Sep 21, 2019, 05:00 EDT

Expected service outage: up to 10 minutes for each server.

The purpose of the maintenance is a kernel upgrade.
2019/09/20
Duration: 60 min.
Starts at: 20:00 GMT
Ends at: 21:00 GMT
Status: Completed
Software maintenance for servers s1801-s1840 (Europe) Our system administrators will perform software maintenance on the following servers in the Neterra datacenter (Europe):

s1801.sureserver.com - s1840.sureserver.com

The maintenance will occur as follows:

Maintenance start time: Sep 20, 2019, 23:00 EEST
Maintenance end time: Sep 21, 2019, 00:00 EEST

Expected service outage: up to 10 minutes for each server.

The purpose of the maintenance is a kernel upgrade.
2019/09/20
Duration: 120 min.
Starts at: 18:00 GMT
Ends at: 20:00 GMT
Status: Completed
Software maintenance for servers s601, s1541-s1560 (Hong Kong) Our system administrators will perform software maintenance on the following servers in the iAdvantage datacenter (Hong Kong):

s601.sureserver.com
s1501.sureserver.com - s1610.sureserver.com

The maintenance will occur as follows:

Maintenance start time: Sep 21, 2019, 02:00 HKT
Maintenance end time: Sep 21, 2019, 04:00 HKT

Expected service outage: up to 10 minutes for each server.

The purpose of the maintenance is a kernel upgrade.
2019/09/17
Duration: 30 min.
Starts at: 19:30 GMT
Ends at: 20:00 GMT
Status: Completed
Software maintenance at our European data center Our System Administrators will perform a software maintenance on the following servers in our European datacenter:

s801.sureserver.com, s802.sureserver.com, s803.sureserver.com, s804.sureserver.com, s805.sureserver.com, s806.sureserver.com, s701.sureserver.com, s702.sureserver.com

The maintenance will occur as follows:

Maintenance start time: Sep 17, 2019, 22:30 EEST
Maintenance end time: Sep 17, 2019, 23:00 EEST

Expected service outage: up to 10 minutes for each server.

The purpose of the maintenance is a kernel upgrade.
2019/09/14
Duration: 60 min.
Starts at: 18:00 GMT
Ends at: 19:00 GMT
Status: Completed
Maintenance for servers s1541-s1560 (iAdvantage) Our system administrators have scheduled a harware maintenance for servers s1541-s1560 at the iAdvantage datacenter (Hong Kong).

The maintenance will occur as follows:
Maintenance start time: Sep 15, 2019, 02:00 HKT
Maintenance end time: Sep 15, 2019, 03:00 HKT

Expected service outage: 3-10 minutes for each server.

The purpose of the maintenance is to complete certain restructuring tasks within the datacenter.
2019/09/14
Duration: 240 min.
Starts at: 16:00 GMT
Ends at: 20:00 GMT
Status: Completed
Network maintenance at the iAdvantage datacenter (Hong Kong). The engineers at the iAdvantage datacenter will perform an upgrade on the networking devices in the datacenter.

The maintenance will occur as follows:

Maintenance start time: Sep 15, 2019, 00:00 HKT
Maintenance end time: Sep 15, 2019, 04:00 HKT

Expected service outage: No service outage is expected. Customers might experience latency, packet loss, or disruptions for several seconds as redundant connections are switched
2019/09/02
Duration: 30 min.
Starts at: 19:00 GMT
Ends at: 19:30 GMT
Status: Completed
Software maintenance at the Neterra datacenter (Europe). Our System Administrators will perform a software maintenance on the servers in our European-based datacenter.

The maintenance will occur as follows:

Maintenance start time: Sep 2, 2019, 22:00 EEST
Maintenance end time: Sep 2, 2019, 22:30 EEST

Expected service outage: up to 20 seconds for the MySQL service
2019/09/02
Duration: 30 min.
Starts at: 19:00 GMT
Ends at: 19:30 GMT
Status: Completed
Software maintenance at the iAdvantage datacenter (Hong Kong). Our system administrators will perform a software maintenance on the servers at the iAdvantage (Hong Kong) datacenter.

Maintenance start time: Sep 3, 2019, 03:00 HKT
Maintenance end time: Sep 3, 2019, 03:30 HKT

Expected service outage: up to 20 seconds for the MySQL service.
2019/08/24
Duration: 120 min.
Starts at: 08:00 GMT
Ends at: 10:00 GMT
Status: Completed
Software maintenance at the Cyxtera datacenter (USA) Our System Administrators will perform a software maintenance on the following servers in our US-based datacenter:

s1001-s1180

The maintenance will occur as follows:

Maintenance start time: Aug 24, 2019, 04:00 EDT
Maintenance end time: Aug 24, 2019, 06:00 EDT

Expected service outage: up to 10 minutes for each server.

The purpose of the maintenance is to complete a software update, which will require a server reboot.