Suresupport.com - Server Maintenance And Upgrades Schedule

SERVER MAINTENANCE AND UPGRADES SCHEDULE
COMPLETED
2026/10/31 Duration: 59 min. Starts at: 21:00 GMT Ends at: 21:59 GMT 1835 -138744 -142284 in progress 09:27:36 Status: COMPLETED PENDING in progress	Software maintenance for all servers in the US data centerOur system administrators have scheduled software maintenance for all servers in our US data center. The maintenance will occur as follows: Maintenance start time: Oct 31, 2026, 17:00 EDT Maintenance end time: Oct 31, 2026, 18:00 EDT Expected service outage: less than 2 minutes for each server. The purpose of the maintenance is to perform a kernel upgrade. Each server will be rebooted. The reboot usually takes less than a minute, but we cannot rule out the possibility that it may take several minutes on some machines.
2026/10/31 Duration: 60 min. Starts at: 20:00 GMT Ends at: 21:00 GMT 1834 -142284 -145884 in progress 08:28:36 Status: COMPLETED PENDING in progress	Software maintenance for all servers in the EU data centerOur system administrators have scheduled software maintenance for all servers in our EU data center. The maintenance will occur as follows: Maintenance start time: 31 Oct 2026, 21:00 EET Maintenance end time: 31 Oct 2026, 22:00 EET Expected service outage: less than 2 minutes for each server. The purpose of the maintenance is to perform a kernel upgrade. Each server will be rebooted. The reboot usually takes less than a minute, but we cannot rule out the possibility that it may take several minutes on some machines.
2026/10/31 Duration: 60 min. Starts at: 19:00 GMT Ends at: 20:00 GMT 1833 -145884 -149484 in progress 07:28:36 Status: COMPLETED PENDING in progress	Software maintenance for all servers in the HK data centerOur system administrators have scheduled software maintenance for all servers in our data center in Hong Kong. The maintenance will occur as follows: Maintenance start time: Nov 1 2026, 03:00 HKT Maintenance end time: Nov 1, 2026, 03:00 HKT Expected service outage: less than 5 minutes for each server. The purpose of the maintenance is to perform a kernel upgrade. Each server will be rebooted. The reboot usually takes less than a minute, but we cannot rule out the possibility that it may take several minutes on some machines.
2026/10/25 Duration: 180 min. Starts at: 07:00 GMT Ends at: 10:00 GMT 1831 -700284 -711084 in progress 21:28:36 Status: COMPLETED PENDING in progress	Software maintenance for all servers in the US data centerOur system administrators scheduled software maintenance for all servers in our US data center. Maintenance window: Start: October 25, 2026, at 3:00 AM EDT End: October 25, 2026, at 6:00 AM EDT The purpose of this maintenance is to upgrade the operating system. Users may experience brief service interruptions during the maintenance window.
2026/10/24 Duration: 180 min. Starts at: 20:00 GMT Ends at: 23:00 GMT 1830 -739884 -750684 in progress 10:28:36 Status: COMPLETED PENDING in progress	Software maintenance for all servers in the EU data centerOur system administrators scheduled software maintenance for all servers in our EU data center. Maintenance window: Start: October 24, 2026, at 11:00 PM EEST End: October 25, 2026, at 2:00 AM EEST The purpose of this maintenance is to upgrade the operating system. Users may experience brief service interruptions during the maintenance window.
2026/10/24 Duration: 15 min. Starts at: 10:00 GMT Ends at: 10:15 GMT 1832 -785784 -786684 in progress 21:43:36 Status: COMPLETED PENDING in progress	Scheduled Node.js updatesOur system administrators have scheduled an update of Node.js on all servers that support the WebApps technology. Node.js versions will be updated as follows: 22.23.2 -> 22.23.3 24.20.0 -> 24.21.0 (LTS) 26.8.1 -> 26.10.0 (current) The update will take place on October 24, 2026, at 06:00 EDT. Although no service outage is expected, customers with Node.js projects are advised to check the status of their projects and whether they are working properly after the update.
2026/10/23 Duration: 180 min. Starts at: 19:00 GMT Ends at: 22:00 GMT 1829 -829884 -840684 in progress 09:28:36 Status: COMPLETED PENDING in progress	Software maintenance for all servers in the HK data centerOur system administrators scheduled software maintenance for all servers in our HK data center. Maintenance window: Start: October 24, 2026, at 3:00 AM HKT End: October 24, 2026, at 6:00 AM HKT The purpose of this maintenance is to upgrade the operating system. Users may experience brief service interruptions during the maintenance window.
2026/10/16 Duration: 420 min. Starts at: 16:00 GMT Ends at: 23:00 GMT 1826 -1431084 -1456284 in progress 10:28:36 Status: COMPLETED PENDING in progress	Hardware maintenance for servers in the HK data centerOur system administrators have scheduled a hardware maintenance for the following servers in our HK data center: s1601 - s1640.sureserver.com Maintenance window: Start: October 17, 2026, at 00:00 HKT End: October 17, 2026, at 07:00 HKT Expected impact: Each server will experience up to 90 minutes of downtime. Purpose of the maintenance: A hardware upgrade to further enhance system performance.
2026/10/16 Duration: 420 min. Starts at: 16:00 GMT Ends at: 23:00 GMT 1827 -1431084 -1456284 in progress 10:28:36 Status: COMPLETED PENDING in progress	Network maintenance for all servers in the HK data centerOur system administrators have scheduled network maintenance for all servers in our HK data center. Maintenance window: Start: October 17, 2026, at 00:00 HKT End: October 17, 2026, at 07:00 HKT Expected impact: Possible intermittent packet loss and increased latency.
2026/10/16 Duration: 420 min. Starts at: 16:00 GMT Ends at: 23:00 GMT 1828 -1431084 -1456284 in progress 10:28:36 Status: COMPLETED PENDING in progress	Hardware maintenance for servers in the HK data centerOur system administrators have scheduled a hardware maintenance for the following servers in our HK data center: s1524.sureserver.com - s1544.sureserver.com s1583.sureserver.com - s1586.sureserver.com s1592.sureserver.com - s1595.sureserver.com s1670.sureserver.com - s1678.sureserver.com s1554.sureserver.com s1599.sureserver.com Maintenance window: Start: October 17, 2026, at 00:00 HKT End: October 17, 2026, at 07:00 HKT Expected impact: Each server will experience up to 20 minutes of downtime. Purpose of the maintenance: A hardware upgrade to further enhance system performance.