WEB HOSTING SUPPORT NETWORK
     
 
SERVER MAINTENANCE AND UPGRADES SCHEDULE
2020/03/05
Duration: 30 min.
Starts at: 20:00 GMT
Ends at: 20:30 GMT
Status: Completed
Software maintenance on shared servers at the Neterra datacenter (Europe) Our System Administrators will perform software maintenance on the following shared servers at the Neterra datacenter (Europe):

s801.sureserver.com
s802.sureserver.com
s803.sureserver.com

The maintenance will occur as follows:

Maintenance start time: Mar 5, 2020, 22:00 EET
Maintenance end time: Mar 5, 2020, 22:30 EET

Expected service outage: up to 2 minutes for each server.
2020/03/04
Duration: 240 min.
Starts at: 09:00 GMT
Ends at: 13:00 GMT
Status: Completed
Software maintenance on a number of servers Our Software Team scheduled a maintenance on the following servers:

1. In our Hong Kong datacenter:
- server208 - server212, server239, server256
- station171 - station179
2. In our US datacenter:
- server261 - server345

The maintenance will occur as follows:

Maintenance start time: Mar 04, 2020, 09:00 UTC
Maintenance end time: Mar 04, 2020, 13:00 UTC

In the maintenance window, our software developers will update hosting infrastructure components. No server downtime is expected, but it is possible for customers to notice issues related to the software components on the server, such as the Control Panel or the Webmail program.
2020/03/04
Duration: 30 min.
Starts at: 09:00 GMT
Ends at: 09:30 GMT
Status: Completed
Pending Node.js update Our system administrators scheduled an update of Node.js on our WebApps-enabled servers.

Node.js versions will be updated as follows:

10.18.0 -> 10.19.0
12.14.1 -> 12.16.1
13.6.0 -> 13.9.0

The update will occur on March 04, 2020, around 04:00 EDT.

Although no service outage is expected, customers with Node.js projects are advised to check the status of their projects and whether they are working properly.
2020/03/02
Duration: 120 min.
Starts at: 09:00 GMT
Ends at: 11:00 GMT
Status: Completed
Software maintenance on a number of servers Our Software Team scheduled a maintenance on the following servers:

1. In our Hong Kong datacenter:
- hostserver150.com
- server207.com
- s219.sureserver.com
2. In our US datacenter:
- s468.sureserver.com
- server260.com
- hoster904.com
- s417.sureserver.com
- s420.sureserver.com
- s422.sureserver.com
- s1191-s1200.sureserver.com
3. In our Europe datacenter:
- s801-s803.sureserver.com
- s1811-s1820.sureserver.com

The maintenance will occur as follows:

Maintenance start time: Mar 02, 2020, 09:00 UTC
Maintenance end time: Mar 02, 2020, 11:00 UTC

In the maintenance window, our software developers will update hosting infrastructure components. No server downtime is expected, but it is possible for customers to notice issues related to the software components on the server, such as the Control Panel or the Webmail program.
2020/02/28
Duration: 180 min.
Starts at: 18:00 GMT
Ends at: 21:00 GMT
Status: Completed
Network maintenance at the CenturyLink datacenter in Hong Kong Our system administrators will perform tests on the networking setup in the Hong Kong datacenter.

The maintenance will occur as follows:

Maintenance start time: Feb 29, 2020, 02:00 HKT
Maintenance end time: Feb 29, 2020, 05:00 HKT

Expected service outage: Customers might experience latency, packet loss, or disruptions for several minutes.
2020/02/28
Duration: 120 min.
Starts at: 09:00 GMT
Ends at: 11:00 GMT
Status: Completed
Software maintenance on several servers Our Software Team scheduled a maintenance on the following servers:

station192.com
serversys852.com
station174.com
station198.com
s457.sureserver.com
s1801-s1810.sureserver.com
s1181-s1190.sureserver.com

The maintenance will occur as follows:

Maintenance start time: Feb 28, 2020, 17:00 HKT
Maintenance end time: Feb 28, 2020, 19:00 HKT

In the maintenance window, our software developers will update hosting infrastructure components. No server downtime is expected, but it is possible for customers to notice issues related to the software components on the server, such as the Control Panel or the Webmail program.
2020/02/27
Starts at: 09:00 GMT

Status: Completed
Software maintenance on server host201.com Our Software Team scheduled a maintenance on server host201.com in our Hong Kong datacenter.

The maintenance will occur as follows:
Maintenance start time: Feb 27, 2020, 17:00 HKT
Maintenance end time: Feb 27, 2020, 19:00 HKT

In the maintenance window, our software developers will update hosting infrastructure components. No server downtime is expected, but it is possible customers to notice issues related to the software components on the server, such as the Control Panel or the Webmail program.
2020/02/22
Duration: 120 min.
Starts at: 19:00 GMT
Ends at: 21:00 GMT
Status: Completed
Мaintenance for VPS servers at the Hong Kong data center Our System Administrators will perform a software maintenance on all VPS servers in the Hong Kong datacenter.

The maintenance will occur as follows:

Maintenance start time: Feb 23, 2020, 03:00 HKT
Maintenance end time: Feb 23, 2020, 05:00 HKT

Expected service outage: up to 2 minutes for each server.

The purpose of the maintenance is a kernel upgrade.
2020/02/22
Duration: 180 min.
Starts at: 08:00 GMT
Ends at: 11:00 GMT
Status: Completed
Мaintenance for VPS servers at the US data center Our System Administrators will perform a software maintenance on all VPS servers in the US datacenter.

The maintenance will occur as follows:

Maintenance start time: Feb 22, 2020, 03:00 EST
Maintenance end time: Feb 22, 2020, 06:00 EST

Expected service outage: up to 2 minutes for each server.

The purpose of the maintenance is a kernel upgrade.
2020/02/21
Duration: 120 min.
Starts at: 21:00 GMT
Ends at: 23:00 GMT
Status: Completed
Мaintenance for VPS servers at the European data center Our System Administrators will perform a software maintenance on all VPS servers in the European datacenter.

The maintenance will occur as follows:

Maintenance start time: Feb 21, 2020, 23:00 EET
Maintenance end time: Feb 22, 2020, 01:00 EET

Expected service outage: up to 2 minutes for each server.

The purpose of the maintenance is a kernel upgrade.