WEB HOSTING SUPPORT NETWORK
     
 
SERVER MAINTENANCE AND UPGRADES SCHEDULE
2022/07/09
Duration: 120 min.
Starts at: 19:00 GMT
Ends at: 21:00 GMT
Status: Completed
Software maintenance for servers in the Hong Kong data centerOur system administrators scheduled a software maintenance for the following servers in our data center in Hong Kong:

webmachine101.com
station182.com
server212.com
station188.com
station180.com
hosting33.com
webhost66.com

s601.sureserver.com
s1524-s1527.sureserver.com
s1530-s1533.sureserver.com
s1535-s1536.sureserver.com
s1538-s1540.sureserver.com
s1543.sureserver.com
s1544.sureserver.com
s1554.sureserver.com
s1583.sureserver.com
s1585.sureserver.com
s1586.sureserver.com
s1592-s1595.sureserver.com
s1599.sureserver.com
s1601-s1640.sureserver.com

The maintenance will occur as follows:

Maintenance start time: Jul 10, 2022, 03:00 HKT
Maintenance end time: Jul 10, 2022, 03:00 HKT
Expected service outage: less than 5 minutes for each server.

The purpose of the maintenance is to perform an operating system upgrade. Each server will be rebooted. The reboot usually takes less than a minute, but we cannot rule out the possibility that it may take several minutes on some machines.
2022/07/09
Duration: 120 min.
Starts at: 07:00 GMT
Ends at: 09:00 GMT
Status: Completed
Software maintenance for servers in the US data centerOur system administrators scheduled a software maintenance for the following servers in our data center in the USA:

s468.sureserver.com
server260.com
hoster904.com
s417.sureserver.com
s420.sureserver.com
s422.sureserver.com
s457.sureserver.com

The maintenance will occur as follows:

Maintenance start time: Jul 09, 2022, 03:00 AM EDT
Maintenance end time: Jul 09, 2022, 05:00 AM EDT
Expected service outage: less than 5 minutes for each server.

The purpose of the maintenance is to perform a kernel upgrade. Each server will be rebooted. The reboot usually takes less than a minute, but we cannot rule out the possibility that it may take several minutes on some machines.
2022/07/06
Duration: 15 min.
Starts at: 08:00 GMT
Ends at: 08:15 GMT
Status: Completed
Scheduled Node.js updatesOur system administrators have scheduled an update of Node.js on all WebApps-enabled servers.

Current Node.js version will be updated as follows:

18.3.0 → 18.4.0 (current)

The update will take place on July 6th, 2022, at 04:00 EDT.

Although no service outage is expected, customers with Node.js projects are advised to check the status of their projects and whether they are working properly after the update.
2022/07/01
Duration: 360 min.
Starts at: 04:00 GMT
Ends at: 10:00 GMT
Status: Completed
Network maintenance in the US data centerThe engineers in the US data center have scheduled a network maintenance. The maintenance will occur as follows:

Maintenance start time: July 1, 2022, 00:00 EDТ
Maintenance end time: July 1, 2022, 06:00 ЕDТ

Although no service outage is expected, customers may experience brief packet loss or increased latency while the changes are carried out.
2022/06/23
Duration: 60 min.
Starts at: 07:30 GMT
Ends at: 08:30 GMT
Status: Completed
Software maintenance of internal billing and support systemsOur system administrators have scheduled a software maintenance of the servers that host our core billing and support systems. This maintenance will affect the functionality of:

- the ticketing system at SureSupport.com,
- the Account Panel for partners and clients,
- the domain management interface at domains.suresupport.com,
- all order/renewal/upgrade/billing pages.

The maintenance will occur as follows:

Maintenance start time: June 23, 2022, 03:30 AM ЕDТ
Maintenance end time: June 23, 2022, 04:30 AM ЕDТ
Expected outage: up to 5 minutes in total
2022/06/19
Duration: 60 min.
Starts at: 08:00 GMT
Ends at: 09:00 GMT
Status: Completed
Maintenance of server s481.sureserver.comOur system administrators scheduled a maintenance of server s481.sureserver.com.

The maintenance will occur as follows:

Maintenance start time: Jun 19, 2022, 04:00 EDT
Maintenance end time: Jun 19, 2022, 05:00 EDT

Expected outage: up to 30 minutes.