WEB HOSTING SUPPORT NETWORK
     
 
SERVER MAINTENANCE AND UPGRADES SCHEDULE
2022/08/21
Duration: 180 min.
Starts at: 07:00 GMT
Ends at: 10:00 GMT
Status: Completed
Network maintenance in the US data centerThe engineers in the US data center have scheduled a network maintenance. The maintenance will occur as follows:

Maintenance start time: August 21, 2022, 03:00 EDТ
Maintenance end time: August 21, 2022, 06:00 ЕDТ

Although no service outage is expected, customers may experience brief packet loss or increased latency while the changes are carried out.
2022/08/13
Duration: 120 min.
Starts at: 07:00 GMT
Ends at: 09:00 GMT
Status: Completed
Software maintenance for all servers in the US data center Our system administrators scheduled a software maintenance for all servers in our data center in the USA.

The maintenance will occur as follows:

Maintenance start time: Aug 13, 2022, 03:00 EDT
Maintenance end time: Aug 13, 2022, 05:00 ЕDТ
Expected service outage: less than 5 minutes for each server.

The purpose of the maintenance is to perform a kernel upgrade. Each server will be rebooted. The reboot usually takes less than a minute, but we cannot rule out the possibility that it may take several minutes on some machines.
2022/08/12
Duration: 120 min.
Starts at: 20:00 GMT
Ends at: 22:00 GMT
Status: Completed
Software maintenance for all servers in the EU data center Our system administrators scheduled a software maintenance for all servers in our data center in the EU.

The maintenance will occur as follows:

Maintenance start time: Aug 12, 2022, 23:00 EEST
Maintenance end time: Aug 13, 2022, 01:00 EEST
Expected service outage: less than 5 minutes for each server.

The purpose of the maintenance is to perform a kernel upgrade. Each server will be rebooted. The reboot usually takes less than a minute, but we cannot rule out the possibility that it may take several minutes on some machines.
2022/08/12
Duration: 120 min.
Starts at: 19:00 GMT
Ends at: 21:00 GMT
Status: Completed
Software maintenance for all servers in the HK data center Our system administrators scheduled a software maintenance for all servers in our data center in Hong Kong.

The maintenance will occur as follows:

Maintenance start time: Aug 13, 2022, 03:00 HKT
Maintenance end time: Aug 13, 2022, 05:00 HKT
Expected service outage: less than 5 minutes for each server.

The purpose of the maintenance is to perform a kernel upgrade. Each server will be rebooted. The reboot usually takes less than a minute, but we cannot rule out the possibility that it may take several minutes on some machines.
2022/08/06
Duration: 120 min.
Starts at: 07:00 GMT
Ends at: 09:00 GMT
Status: Completed
Network maintenance of internal billing and support systemsOur system administrators have scheduled a network maintenance of the servers that host our core billing and support systems. This maintenance will affect the functionality of:

- the ticketing system at SureSupport.com,
- the Account Panel for partners and clients,
- the domain management interface at domains.suresupport.com,
- all order/renewal/upgrade/billing pages.

The maintenance will occur as follows:

Maintenance start time: August 6, 2022, 03:00 AM ЕDТ
Maintenance end time: August 6, 2022, 05:00 AM ЕDТ
Expected outage: up to 10 minutes in total
2022/08/03
Duration: 15 min.
Starts at: 08:00 GMT
Ends at: 08:15 GMT
Status: Completed
Scheduled Node.js updatesOur system administrators have scheduled an update of Node.js on all WebApps-enabled servers.

Current Node.js versions will be updated as follows:

14.19.3 → 14.20.0
16.15.1 → 16.16.0 (LTS)
18.4.0 → 18.7.0 (current)

The update will take place on August 3, 2022, at 04:00 EDT.

Although no service outage is expected, customers with Node.js projects are advised to check the status of their projects and whether they are working properly after the update.