Suresupport.com - Server Maintenance And Upgrades Schedule

SERVER MAINTENANCE AND UPGRADES SCHEDULE
PENDING
2024/04/24 Duration: 360 min. Starts at: 21:00 GMT Ends at: 03:00 GMT 1711 26015 4415 in progress 07:13:35 Status: COMPLETED PENDING in progress	Network maintenance in the EU data centerThe maintenance will occur as follows: Maintenance start time: Apr 25th, 2024, 00:00 EET Maintenance end time: Apr 25th, 2024, 06:00 EET Although no service outage is expected, customers may experience brief packet loss or increased latency while the changes are carried out.
2024/05/18 Duration: 300 min. Starts at: 04:00 GMT Ends at: 09:00 GMT 1713 2034815 2016815 in progress 13:13:35 Status: COMPLETED PENDING in progress	Network maintenance in the US data centerThe engineers in the US data center have scheduled a network maintenance. The maintenance will occur as follows: Maintenance start time: May 18, 2024, 00:00 EDТ Maintenance end time: May 18, 2024, 05:00 ЕDТ Although no service outage is expected, customers may experience brief packet loss or increased latency while the changes are carried out.
COMPLETED
2024/04/07 Duration: 90 min. Starts at: 07:00 GMT Ends at: 08:30 GMT 1709 -1509385 -1514785 in progress 12:43:35 Status: COMPLETED PENDING in progress	Software maintenance of internal billing and support systems in the US datanceterOur system administrators have scheduled a software maintenance of the servers in our US datacenter that host our core billing and support systems. This maintenance will affect the functionality of: - the ticketing system at SureSupport.com, - the Account Panel for partners and clients, - all order/renewal/upgrade/billing pages. The maintenance will occur as follows: Maintenance start time: Apr 07, 2024, 03:00 AM ЕDТ Maintenance end time: Apr 07, 2024, 04:30 AM ЕDТ Expected outage: up to 5 minutes in total
2024/04/06 Duration: 90 min. Starts at: 20:30 GMT Ends at: 22:00 GMT 1710 -1547185 -1552585 in progress 02:13:35 Status: COMPLETED PENDING in progress	Software maintenance of internal billing and support systems in the EU data centerOur system administrators have scheduled a software maintenance of the servers in the EU datacenter that host our core billing and support systems. This maintenance will affect the functionality of: - the ticketing system at SureSupport.com, - the Account Panel for partners and clients, - all order/renewal/upgrade/billing pages. The maintenance will occur as follows: Maintenance start time: Apr 06, 2024, 16:30 EDT Maintenance end time: Apr 06, 2024, 18:00 EDT Expected outage: up to 5 minutes in total
2024/04/04 Duration: 15 min. Starts at: 08:00 GMT Ends at: 08:15 GMT 1708 -1769485 -1770385 in progress 12:28:35 Status: COMPLETED PENDING in progress	Scheduled Node.js updatesOur system administrators have scheduled an update of Node.js on all servers that support the WebApps technology. Node.js versions will be updated as follows: 18.19.1 -> 18.20.0 20.11.1 -> 20.12.0 (lts) 21.6.2 -> 21.7.1 (current) The update will take place on April 4, 2024, at 04:00 EDT. Although no service outage is expected, customers with Node.js projects are advised to check the status of their projects and whether they are working properly after the update.
2024/03/31 Duration: 360 min. Starts at: 07:00 GMT Ends at: 13:00 GMT 1701 -2097985 -2119585 in progress 17:13:35 Status: COMPLETED PENDING in progress	Software maintenance for all servers in the US data centerOur system administrators have scheduled software maintenance for all servers in our US data center. The maintenance will occur as follows: Maintenance start time: Mar 31, 2024, 03:00 EDT Maintenance end time: Mar 31, 2024, 07:00 EDT Expected service outage: less than 5 minutes for each server. The purpose of the maintenance is to perform a kernel upgrade. Each server will be rebooted. The reboot usually takes less than a minute, but we cannot rule out the possibility that it may take several minutes on some machines.
2024/03/29 Duration: 360 min. Starts at: 21:00 GMT Ends at: 03:00 GMT 1700 -2220385 -2241985 in progress 07:13:35 Status: COMPLETED PENDING in progress	Software maintenance for all servers in the EU data centerOur system administrators have scheduled software maintenance for all servers in our data center in Europe. The maintenance will occur as follows: Maintenance start time: Mar 29, 2024, 23:00 EEST Maintenance end time: Mar 30, 2024, 03:00 EEST Expected service outage: less than 5 minutes for each server. The purpose of the maintenance is to perform a kernel upgrade. Each server will be rebooted. The reboot usually takes less than a minute, but we cannot rule out the possibility that it may take several minutes on some machines.
2024/03/29 Duration: 360 min. Starts at: 19:00 GMT Ends at: 01:00 GMT 1699 -2227585 -2249185 in progress 05:13:35 Status: COMPLETED PENDING in progress	Software maintenance for all servers in the HK data centerOur system administrators have scheduled software maintenance for all servers in our data center in Hong Kong. The maintenance will occur as follows: Maintenance start time: Mar 30, 2024, 03:00 AM HKT Maintenance end time: Mar 30, 2024, 07:00 AM HKT Expected service outage: less than 5 minutes for each server. The purpose of the maintenance is to perform a kernel upgrade. Each server will be rebooted. The reboot usually takes less than a minute, but we cannot rule out the possibility that it may take several minutes on some machines.
2024/03/23 Duration: 300 min. Starts at: 17:00 GMT Ends at: 22:00 GMT 1691 -2756785 -2774785 in progress 02:13:35 Status: COMPLETED PENDING in progress	Network maintenance in the HK data centerThe maintenance will be performed as follows: Maintenance start time: Mar 24, 2024, 00:01 HKT Maintenance end time: Mar 24, 2024, 05:00 HKT Although no service outage is expected, customers may experience brief packet loss or increased latency while the maintenance is ongoing.