WEB HOSTING SUPPORT NETWORK
     
 
SERVER MAINTENANCE AND UPGRADES SCHEDULE
2019/12/08
Duration: 360 min.
Starts at: 16:00 GMT
Ends at: 22:00 GMT
Status: Completed
Network maintenance at the iAdvantage datacenter (Hong Kong) Our system administrators will perform an upgrade on the networking setup in the iAdvantage datacenter.

The maintenance will occur as follows:

Maintenance start time: Dec 9, 2019, 00:00 HKT
Maintenance end time: Dec 9, 2019, 06:00 HKT

Expected service outage: No service outage is expected. Customers might experience latency, packet loss, or disruptions for several seconds as redundant connections are switched.
2019/12/07
Duration: 360 min.
Starts at: 16:00 GMT
Ends at: 22:00 GMT
Status: Completed
Network maintenance at the iAdvantage datacenter (Hong Kong) Our system administrators will perform an upgrade on the networking setup in the iAdvantage datacenter.

The maintenance will occur as follows:

Maintenance start time: Dec 8, 2019, 00:00 HKT
Maintenance end time: Dec 8, 2019, 06:00 HKT

Expected service outage: No service outage is expected. Customers might experience latency, packet loss, or disruptions for several seconds as redundant connections are switched.
2019/12/07
Duration: 120 min.
Starts at: 08:00 GMT
Ends at: 10:00 GMT
Status: Completed
Software upgrades of shared hosting servers in the USA Our System Administrators will perform a software maintenance on all shared servers at the Cyxtera datacenter (USA).

The maintenance will occur as follows:

Maintenance start time: Dec 7, 2019, 03:00 EST
Maintenance end time: Dec 7, 2019, 05:00 EST

Expected service outage: up to 2 minutes for each server.

The purpose of the maintenance is a kernel upgrade.
2019/12/06
Duration: 360 min.
Starts at: 16:00 GMT
Ends at: 22:00 GMT
Status: Completed
Network maintenance at the iAdvantage datacenter (Hong Kong) Our system administrators will perform an upgrade on the networking setup in the iAdvantage datacenter.

The maintenance will occur as follows:

Maintenance start time: Dec 7, 2019, 00:00 HKT
Maintenance end time: Dec 7, 2019, 06:00 HKT

Expected service outage: No service outage is expected. Customers might experience latency, packet loss, or disruptions for several seconds as redundant connections are switched.
2019/12/04
Starts at: 09:00 GMT

Status: Completed
Pending Node.js update Our system administrators scheduled an update of Node.js on our WebApps-enabled servers.

Node.js versions will be updated as follows:
v12.13.0 -> v12.13.1
v13.1.0 -> v13.2.0

The update will occur on December 04, 2019, around 04:00 EDT.

Although no service outage is expected, customers with Node.js projects are advised to check the status of their projects and whether they are working properly.
2019/11/30
Duration: 120 min.
Starts at: 08:00 GMT
Ends at: 10:00 GMT
Status: Completed
Software maintenance at the Cyxtera datacenter (USA) Our System Administrators will perform a software maintenance on all VPS servers at the Cyxtera datacenter (USA).

The maintenance will occur as follows:

Maintenance start time: Nov 30, 2019, 03:00 EST
Maintenance end time: Nov 30, 2019, 05:00 EST

Expected service outage: up to 5 minutes for each server.

The purpose of the maintenance is a kernel upgrade.
2019/11/29
Duration: 30 min.
Starts at: 20:30 GMT
Ends at: 21:00 GMT
Status: Completed
Software maintenance at the Neterra datacenter (Europe) Our System Administrators will perform software maintenance on all VPS servers at the Neterra datacenter (Europe).

The maintenance will occur as follows:

Maintenance start time: Nov 29, 2019, 22:30 EET
Maintenance end time: Nov 29, 2019, 23:00 EET

Expected service outage: up to 5 minutes for each server.

The purpose of the maintenance is a kernel upgrade.
2019/11/29
Duration: 30 min.
Starts at: 20:30 GMT
Ends at: 21:00 GMT
Status: Completed
Software maintenance at the iAdvantage datacenter (Hong Kong) Our System Administrators will perform a software maintenance on all VPS servers at the iAdvantage datacenter (Hong Kong).

The maintenance will occur as follows:

Maintenance start time: Nov 29, 2019, 04:30 HKT
Maintenance end time: Nov 29, 2019, 05:00 HKT

Expected service outage: up to 5 minutes for each server.

The purpose of the maintenance is a kernel upgrade.
2019/11/28
Duration: 30 min.
Starts at: 20:30 GMT
Ends at: 21:00 GMT
Status: Completed
Software maintenance at the Neterra datacenter (Europe) Our System Administrators will perform software maintenance on all servers at the Neterra datacenter (Europe).

The maintenance will occur as follows:

Maintenance start time: Nov 28, 2019, 22:30 EET
Maintenance end time: Nov 28, 2019, 23:00 EET

Expected service outage: up to 5 minutes for each server.

The purpose of the maintenance is a kernel upgrade.
2019/11/26
Duration: 60 min.
Starts at: 08:00 GMT
Ends at: 09:00 GMT
Status: Completed
Software maintenance of the servers hosting our administrative interfaces Our System Administrators will perform a software maintenance on the servers that are hosting our administrative interfaces, such as:

https://tickets.suresupport.com
https://domains.suresupport.com

The maintenance will occur as follows:

Maintenance start time: Nov 26, 2019, 03:00 EST
Maintenance end time: Nov 26, 2019, 04:00 EST

While we do not expect any outage, we can't fully rule out a possible short-lasting interruption of the access to the above services.