Securing your e-mail service
There are a few things you need to do in order to keep your e-mail account safe:
- Taking proper care of the security of your own devices. Passwords are often stolen via malware. If a device of yours is compromised, and you check your mailbox through it, the hackers may obtain your login credentials.
- Using only trusted devices to check your e-mail. Logging via a shared computer at a hotel or an Internet cafe should be avoided. Such an insecure device could be infected with malware, or it may have a keylogger installed on it intentionally.
- Connecting over an encrypted connection. Our Webmail interface uses encryption by default (there is an option for this on the login screen). If you use a stand-alone e-mail program, you can configure it based on the instructions here: http://www.suresupport.com/faq/34
If your mailbox gets compromised, the attackers may use it to relay spam, or they may manually look through your stored messages for data that may be valuable for them. It is also possible that your login credentials will be sold in bulk along with more compromised accounts to other malicious entities who will utilize them as they decide.