Apache and FTP access logs
The raw Apache access logs, as well as the FTP access logs for the account, are available in the /home/$USER/logs folder on the server. This folder is accessible through the File Manager of the hosting Control panel, and through FTP.
To access the logs folder with the File Manager and download log files over HTTP, you need to:
To download log files over FTP, you need to log in to your account via FTP and change the working directory to /logs (make sure that you include the leading slash). You will find the logs in that directory. Note that you must use your main FTP user.
We also provide log analysis tools that are readily available with your hosting account. You can access them on the Site Statistics page of the Control Panel.
For information on viewing the error log, as well as the access log, of the web server in near real time, please refer to the Live HTTP Logs article.
The mail logs are not available. If you need information from these logs, please contact our support team.