WEB HOSTING SUPPORT NETWORK
     
 

Creating mailbox folders

The process of creating new mailbox folders will vary depending on your webmail client of choice:

Roundcube

You can create mailbox folders in Roundcube by following these steps:

  1. Open the Settings task from the main menu.
  2. Select the Folders setting from the Settings task.
  3. This step is optional. If you wish the new folder to be a subfolder of another folder, select the parent folder from the folder list.
  4. Click on the Create button from the top toolbar in the Elastic theme or the + button from the folder list footer in the Larry theme.
  5. Enter a name for the new folder in the Folder name field, and select the parent folder or change it if you have already selected it in step #3.
  6. Click on the Save button.

Additional details on how to create new mailbox folders are available in the Managing Folders article from Roundcube's official documentation.

Webmail Classic

To create a new mailbox folder via Webmail Classic, you should:

  1. Click on the Create New Folder button at the bottom of the Folder Status section (folder list).
  2. A new Create New Folder page will open where you will be presented with a form that contains two fields:
    New Folder Name allows you to specify the name of the new folder. Mailbox folder names cannot contain the following symbols: dot (.), slash (/), or opening and closing square brackets ([]).
    Subfolder of allows you to select the parent folder of the new folder. By default, new folders are created as subfolders of the Inbox folder. The names of non-Inbox subfolders will contain the name of the parent folder as a prefix in the folder list. In example, a subfolder named "subfolder" with a parent folder named "folder" will be displayed as "folder.subfolder" in the folder list.
  3. Click on the Create button once you have specified the name and selected the subfolder setting for your new mailbox folder, and it will appear in the folder list.