IP addresses and DNS service
Primary server IP address
The primary IP address of the hosting server is displayed on the left pane of the hosting Control Panel, section Hosting Account:
In some cases, your account may have additional IP addresses assigned to it - for example, if you have purchased a dedicated IP address for an SSL installation. The account IP address(es) will be displayed in the left pane of your hosting Control Panel, section IP addresses:
The Account IP address is the IP address to which your domain names should resolve to. That's why, DNS records for the domains on the account should be pointed to this IP address. If the domain is using our DNS service, then its DNS records are controlled from the DNS Manager in the hosting Control Panel. If more than one IP address is assigned to your account (eg. for multiple SSL installations), one of the IP addresses will be marked as "default". This is the IP address to which all DNS records will be pointed to, in case you use the option "Restore default configuration" on the DNS Manager page.
Third-party DNS services
If your domain is using a DNS service not maintained by SureSupport, you should remember:
IP address changes on the server
Although the IP addresses on the server are static, it is possible IP addresses to change from time to time.
The usual procedure to change an IP address on the server would be:
In case your domains are using the DNS servers of Suresupport, and you are not using an IP address in a program/connection setting, then such IP address changes will be completely transparent to you, and there are no actions you need to take.