WEB HOSTING SUPPORT NETWORK
     
 

Supported e-mail protocols and ports

If you are using a mail client such as Outlook, or Thunderbird please configure it in the following way:

Incoming and outgoing (SMTP) mail server: mail.your_server.comYou can find your server's host name listed in the upper left corner of your Control Panel.

For SMTP/Outgoing mail server you can also use the one provided by your ISP, if such is available.

For more information on the servers, protocols, ports, and supported functions please refer to the table below:

Server
Protocol
Port
Information
Standard
Alternative
Incoming
IMAP
143
-
 
IMAPS
993
-
- IMAP with SSL/TLS encryption1)
POP3
110
1100
 
POP3S
995
-
- POP3 with SSL/TLS encryption1)
Outgoing
SMTP
25
587

- Supports SSL/TLS encryption with STARTTLS1)
- Does not require login information, if IMAP/POP-before-SMTP2) authentication is used (We recommend the use of SMTP authentication)

SMTPS 465 - - SMTP with SSL encryption. Encryption is started automatically before any SMTP level communication

1) SSL/TLS - the communication between the client and the server is encrypted - we recommend this type of communication for maximum security.
2)
IMAP/POP-before-SMTP authentication - This method will allow you to send out messages if you have checked your incoming mail via POP3 or IMAP within the last 60 minutes.