WARNINGThere is an ongoing scheduled maintenance at the US datacenter. In the maintenance window, our System administrators will perform some software updates which require a server reboot. A service outage of up to 1-2 minutes can be expected for each server. Information about the maintenance is available at https://tickets.suresupport.com/maintenance

Uploading with Cyberduck for Mac

Cyberduck is a free FTP client downloadable from the Internet. To connect with Cyberduck to your account, please follow these steps:

1. Start Cyberduck.

2. Click Open Connection. Connect to server

3. Specify the following details:

Server: Your domain name, e.g. example.com. Alternatively, you can use the name of the server. This information is available in your hosting Control Panel.
Port: Enter 21.
In the Username and Password fields, you need to specify the FTP login details you want to connect with. Normally, you would want to connect with your main Control Panel username/password pair. In case you want to connect with an FTP subuser you previously created at your FTP Manager Control Panel section, you need to specify the login details for that particular user.
Path: Leave this field empty.
Connect Mode: Select Passive.

Connection settings

4. Once connected, you will see the list of your files on the server. You can upload your files there via drag-and-drop. To download, just do the opposite - drag and drop from the server file list to a local folder on your computer.