Moving your existing site's files

There are several options available to move your files from your current provider:

Upload your website files using an FTP program

To use this option, you will need to have an FTP program (CuteFTP, SmartFTP, FileZilla, Fetch for MAC, Transmit, WS_FTP, CyberDuck for MAC, etc) installed on your computer. If you have some HTML editing program with built-in publishing features (such as DreamWeaver or Adobe GoLive), you can use it as well.

To move your website files to our server, you need to:

Download your website files from your old hosting provider to your local computer. (In case you already have a copy of your website files on your local computer, you can skip this step)
Once you have the files downloaded, you need to upload them from your computer to your hosting account on our server. The FTP connection details can be found in your hosting account Welcome email. If your website consists of many files, it will be much easier and faster to upload an archive of the website and extract it via your Control Panel's File Manager section.

If you need instructions on how to configure a particular FTP program, you may wish to check the following category in our online documentation - Uploading files.

The main folder where your website files should be uploaded on our server is /www/www.
When you have all your website files uploaded to the server, you can test if the website is working fine online. In case your domain name is still pointed at your old web hosting provider, you can use the temporary URL listed in your account's Welcome email to test the website. It should look something like http://username.your_server.com, where username is your account username and your_server.com is the name of the hosting server where your account is located.
If your website is database driven, you may need to alter some system paths, database connection settings, import your database to our server, etc.

Use the FTP Migration Manager available in your hosting Control Panel

In case you do not have an FTP program or you wish a server-to-server transfer of files, you can use the FTP Migration Manager available in your web hosting account Control Panel. It gives you an option to download your website files from your old hosting provider server to ours without the hassle to download the files to your local computer first.

To use the FTP Migration Manager you need to:

Log into your hosting Control Panel at our server, enter the Migration section > FTP Migration subsection, specify your old hosting account FTP details (use the IP address of your old hosting server as remote host) and start the transfer.
Once the transfer is completed, you can test if the website is working fine online. If your domain name is still pointed at your old web hosting provider, you can use the temporary URL listed in your account's Welcome email to test the website.
In case your site is based on server-side scripting, you may need to alter some system paths, database connection settings, import your database to our server, etc.

Use the cPanel importer available in the hosting Control Panel

If you are moving a website from a service that runs cPanel, you may download a cPanel archive of your data and import it on our end by using the cPanel subsection of the hosting Control Panel > Migration section.


	Online Manual » Switching Hosting Providers » Moving your existing site's files Moving your existing site's files There are several options available to move your files from your current provider: Upload your website files using an FTP program To use this option, you will need to have an FTP program (CuteFTP, SmartFTP, FileZilla, Fetch for MAC, Transmit, WS_FTP, CyberDuck for MAC, etc) installed on your computer. If you have some HTML editing program with built-in publishing features (such as DreamWeaver or Adobe GoLive), you can use it as well. To move your website files to our server, you need to: Download your website files from your old hosting provider to your local computer. (In case you already have a copy of your website files on your local computer, you can skip this step) Once you have the files downloaded, you need to upload them from your computer to your hosting account on our server. The FTP connection details can be found in your hosting account Welcome email. If your website consists of many files, it will be much easier and faster to upload an archive of the website and extract it via your Control Panel's File Manager section. If you need instructions on how to configure a particular FTP program, you may wish to check the following category in our online documentation - Uploading files. The main folder where your website files should be uploaded on our server is /www/www. When you have all your website files uploaded to the server, you can test if the website is working fine online. In case your domain name is still pointed at your old web hosting provider, you can use the temporary URL listed in your account's Welcome email to test the website. It should look something like http://username.your_server.com, where username is your account username and your_server.com is the name of the hosting server where your account is located. If your website is database driven, you may need to alter some system paths, database connection settings, import your database to our server, etc. Use the FTP Migration Manager available in your hosting Control Panel In case you do not have an FTP program or you wish a server-to-server transfer of files, you can use the FTP Migration Manager available in your web hosting account Control Panel. It gives you an option to download your website files from your old hosting provider server to ours without the hassle to download the files to your local computer first. To use the FTP Migration Manager you need to: Log into your hosting Control Panel at our server, enter the Migration section > FTP Migration subsection, specify your old hosting account FTP details (use the IP address of your old hosting server as remote host) and start the transfer. Once the transfer is completed, you can test if the website is working fine online. If your domain name is still pointed at your old web hosting provider, you can use the temporary URL listed in your account's Welcome email to test the website. In case your site is based on server-side scripting, you may need to alter some system paths, database connection settings, import your database to our server, etc. Use the cPanel importer available in the hosting Control Panel If you are moving a website from a service that runs cPanel, you may download a cPanel archive of your data and import it on our end by using the cPanel subsection of the hosting Control Panel > Migration section.